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If you have been directed to do so by our staff, please follow these steps to start TeamViewer.


  • Click the following link to access TeamViewer – this will open in a new tab.
  • Click the “Run” option at the bottom (the software may take a few minutes to download).
  • If you receive a prompt asking if you would like to run the program, select “Run”.
  • If you receive a “User Account Control” window, select “Yes” to allow this program to make changes.
  • Please provide us with the TeamViewer “YOUR ID” shown.
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